Mifuto Customer Policies
Capture Your Memories with Verified Experts
Guidelines and policies for customers booking photography and videography services through the Mifuto platform.**.
Guidelines and policies for customers booking photography and videography services through the Mifuto platform.**.
To ensure fair availability and smooth scheduling, Mifuto follows a simple booking confirmation policy. If the event is scheduled within 5 hours from the time of booking, an advance payment is not required and the booking can proceed directly. For example, if a customer books at 10:00 AM for an event happening before 3:00 PM, no advance payment is necessary. However, if the event is scheduled more than 5 hours after the booking time, an advance payment is required to confirm and secure the service provider’s availability for that time slot. This policy helps Mifuto manage photographer availability efficiently while ensuring customers receive timely service.
To ensure a smooth and enjoyable photography experience, customers are kindly requested not to worry about the skills of individual photographers, as all photographers on the Mifuto platform are verified and professionally trained. Before the service begins, customers should briefly inform the photographer about the important moments of the event, key family members or guests, and any preferred poses or special requests. The photography service will officially begin once the OTP verification is completed on the platform. The minimum service duration is 45 minutes, during which customers can typically expect around 100–150 quality images depending on the event flow. A pause option is available after the timer starts, which can be used based on mutual understanding between the customer and the photographer. If additional coverage or services are required beyond the booked time, extra charges will apply. To help manage the session effectively, Mifuto will send reminders about the remaining service time at regular intervals during the event.
Mifuto is committed to protecting the privacy and media ownership of every customer. All photos and videos captured during your event are treated as strictly private, and Mifuto will never use any images or videos for promotional or marketing purposes without the customer’s permission. Similarly, photographers on the Mifuto platform are not allowed to use, share, or publish even a single image from your event for their personal or promotional use without explicit authorization from the customer. Every file is securely stored using high-security cloud infrastructure powered by Amazon Web Services (AWS), ensuring reliable protection and safe storage of your media. Mifuto maintains strict data security practices so that your photos and videos remain protected, confidential, and safely stored without risk of loss or unauthorized access.
Flexible Scheduling: Book for any date, time, or location within Trivandrum city.(now avaibale)
Transparent Pricing: No hidden charges; know your cost upfront.
Peace of Mind: Lifetime storage of all event files in cloud servers.
Convenience: Book directly from your phone or computer with a few clicks.
Real-time Availability means that our verified photographers are ready whenever you book. Once you place a booking, the photographer receives your request and confirms it immediately, ensuring they will be present at your event at the scheduled time.
Every event is handled by a randomly assigned professional photographer from Mifuto. Each photographer undergoes a 10–18 step verification process, ensuring that your memories are captured by skilled and experienced professionals, even if you don’t select them yourself.
All your event photos and videos are stored securely on dedicated hard drives and backed up to highly secure cloud servers for lifetime access. You never have to worry about losing your files—your memories are always safe and accessible online.
Add extra services to make your memories truly special. Mifuto provides high-quality soft copies of your event photos, a powerful online image editor to enhance your shots, and options to frame your favorite moments. Once you select your images, we’ll deliver them safely via courier, so you can enjoy your memories in a physical frame without worrying about printing.
Once you confirm your booking, you’ll receive immediate notification via email and your Mifuto dashboard. Your event is secured instantly, and a verified professional photographer will be assigned. More exciting features are coming soon, so book confidently and get your memories captured without delay.
Mifuto will never use your photos or videos for commercial purposes. We do not ask for your images for advertisements or promotions, so you can rest assured that your memories are fully private and secure.
Tipping is completely optional and entirely at the customer’s discretion. If a customer feels satisfied with the service and wishes to appreciate the photographer’s efforts, they may choose to offer a tip voluntarily. However, there is no expectation or requirement to do so.
All Mifuto photographers are expected to maintain professional conduct and deliver quality service regardless of tips. The quality of service provided will always remain the same, and customers can expect respectful and dedicated service throughout the event.
Share any special requests, instructions, or preferred poses with your assigned photographer—whether it’s introducing family members, priority guests, or specific shots you want. Make sure to communicate these before the session starts to ensure your event is captured perfectly, resulting in beautiful and stunning images.
Mifuto ensures that every photo and video captured during your event is carefully preserved, securely stored, and protected at every stage of the process. From the moment the photographer captures your memories to the final delivery through the Mifuto dashboard, strict measures are followed to maintain the safety and integrity of your media files. All files are uploaded and stored using reliable and secure cloud infrastructure powered by Amazon Web Services (AWS), which provides high-level data protection and backup systems. This ensures that your photos and videos remain safe from loss, damage, or unauthorized access. Mifuto is committed to safeguarding your memories with professional data security practices, so customers can have complete confidence that their precious moments are securely stored and always accessible through the platform.
Files are stored on dedicated hard drives for immediate protection.
Every file is backed up to a separate secure hard drive to prevent data loss.
After Uploading , files are transferred to cloud servers for lifetime access.
Your memories remain safe, accessible, and always secure, no matter when you need them.
Select your event type and location, browse available photographers, book instantly, and enjoy professional photography with lifetime storage of your event memories.