Choose the Right Service for Your Needs
1a: Refunds will be credited only to your Mifuto wallet. No cash refunds will be processed.
1.b: Non-Refundable Bookings: Some bookings may be non-refundable, especially if they are last-minute or part of a special promotion. Always check the terms before confirming your booking.
1.c: Need Help? Contact Us: Customer Support: If you encounter any issues with cancellations or refunds, please contact our support team for immediate assistance.
Live Chat: Available 24/7 on our website and app.
Email: support@mifuto.com
Easy Booking Process
1. Full Refund in Wallet:
1a:If cancelled 10 days or more before the service date, you will receive a full refund in your Mifuto wallet.
50% Refund:
If cancelled 5 to 10 days before the service date, 50% of the amount will be credited to your Mifuto wallet.
Example: For a booking on 13th July 2024, cancel between 1st July 2024 (00:01 AM) and 6th July 2024 (11:59 PM) for a 50% refund.
35% Refund:
If cancelled 3 to 5 days before the service date, 35% of the amount will be credited to your Mifuto wallet.
Example :
For a booking on 13th July 2024, cancel between 7th July 2024 (00:01 AM) and 9th July 2024 (11:59 PM) for a 35% refund.
No Refund:
No Refund:
If cancelled within 3 days of the service date, no refund will be processed.
Example: For a booking on 13th July 2024, cancellations after 10th July 2024 (00:01 AM) will not be eligible for a refund.
Communicate Directly with Your Provider
1. Full Refund in Wallet:
1a:If cancelled 10 days or more before the service date, you will receive a full refund in your Mifuto wallet.
50% Refund:
If cancelled 5 to 10 days before the service date, 50% of the amount will be credited to your Mifuto wallet.
Example: For a booking on 13th July 2024, cancel between 1st July 2024 (00:01 AM) and 6th July 2024 (11:59 PM) for a 50% refund.
35% Refund:
If cancelled 3 to 5 days before the service date, 35% of the amount will be credited to your Mifuto wallet.
Example :
For a booking on 13th July 2024, cancel between 7th July 2024 (00:01 AM) and 9th July 2024 (11:59 PM) for a 35% refund.
No Refund:
No Refund:
If cancelled within 3 days of the service date, no refund will be processed.
Example: For a booking on 13th July 2024, cancellations after 10th July 2024 (00:01 AM) will not be eligible for a refund.
Communicate Directly with Your Provider
1a:Cancellations must be requested via email or through the Mifuto app before the respective deadlines.
1b:Any rescheduling of services must also follow the same cancellation guidelines and is subject to availability
1c:Wallet credits can be used for future bookings and have no expiration date unless otherwise notified
Enjoy Your Event and Capture Memories
1a: Flexible Cancellation Policies: Each provider has their own cancellation policy, which is outlined on their profile. Make sure to review this before booking.
1.b: Free Cancellation Period: Many providers offer free cancellations if made within a certain period (e.g., 48 hours after booking or up to 7 days before the event). Check the specific terms to see if your booking qualifies.
1.c: Last-Minute Cancellations: Canceling close to the event date may result in partial or no refund, depending on the provider’s policy. Last-minute cancellations may incur a cancellation fee.
Receive Your Photos and Videos
1a: Cancel via My Bookings: To cancel a booking, go to the "My Bookings- Reserved Services" section of your Mifuto account, select the booking you want to cancel, and click on "Cancel Booking."
1.b: Provide a Reason: You may be asked to provide a reason for cancellation. This information helps us understand and improve our service.
1.c:Cancellation Confirmation: Once you submit a cancellation request, you will receive a confirmation email. Check your email for updates on the cancellation status.
Manage Your Bookings and Payments
1a: Cancel via My Bookings: To cancel a booking, go to the "My Bookings- Reserved Services" section of your Mifuto account, select the booking you want to cancel, and click on "Cancel Booking."
1.b: Provide a Reason: You may be asked to provide a reason for cancellation. This information helps us understand and improve our service.
1.c:Cancellation Confirmation: Once you submit a cancellation request, you will receive a confirmation email. Check your email for updates on the cancellation status.
Customer Support and Assistance
1a: Cancel via My Bookings: To cancel a booking, go to the "My Bookings- Reserved Services" section of your Mifuto account, select the booking you want to cancel, and click on "Cancel Booking."
1.b: Provide a Reason: You may be asked to provide a reason for cancellation. This information helps us understand and improve our service.
1.c:Cancellation Confirmation: Once you submit a cancellation request, you will receive a confirmation email. Check your email for updates on the cancellation status.
Explore and Discover Services
Browse a Wide Range of Providers,Services: Start by exploring our diverse network of talented service providers service. Use our search feature to find photographers, videographers, and event specialists based on your location, event type, and specific needs.
Filter Your Search: Narrow down your options using filters like budget, service type (e.g., family, couple , group.. etc), availability, and ratings.
View Detailed Profiles: Click on a provider’s profile to see their portfolio, read customer reviews, check service packages, and view pricing details.
