How should photographers and videographers approach customers professionally?

This is not optional — this directly affects trust, ratings, and repeat bookings.

1. First Contact (Before the Shoot):
• Call the customer after accepting the booking
• Introduce yourself clearly (name + Mifuto photographer/videographer)
• Confirm location, time, and requirements

No casual tone. No confusion.

2. Arrival Behavior:
• Reach on time
• Dress neat and professional
• Greet the customer politely

First impression = long-term impact.

3. During the Shoot:
• Communicate clearly and respectfully
• Guide the customer (poses, positioning, flow)
• Confirm important moments (cake cutting, group photos, etc.)
• Start the shoot only after OTP verification

Be confident, not bossy.

4. Handling Changes:
• If extra people or extra time is required, inform clearly
• Explain additional charges politely — no surprises later

Transparency builds trust.

5. After the Shoot:
• Inform the customer about delivery timeline
• Upload photos/videos to Mifuto dashboard without delay
• Ensure quality before marking as completed

Reality Check:
Good photography gets you one booking.
Professional behavior gets you repeat customers + better ratings.

Bottom line:
Clear communication + on-time service + respectful behavior = strong reputation.

Now live in Trivandrum.